Provider: Monetic Technologies LLC • Email: support@monetic.xyz
1. Overview and Acceptance
These Terms of Service govern your use of the Monetic Pay mobile application and related services. By creating an account, accessing, or using the App, you agree to these Terms and any supplemental policies referenced here. If you do not agree, discontinue use immediately.
2. About Monetic
Monetic Pay lets you add funds via card or bank transfer, hold balances denominated in USDC, and pay participating merchants. Financial services (card acquiring, USDC conversion, bank settlement) are provided through regulated third-party partners. Monetic does not custody funds and does not process fiat payments directly.
3. Eligibility
- You are at least 18 and legally capable of contracting.
- You provide complete and accurate registration information and use the App only for lawful purposes.
- You reside in a jurisdiction where stablecoin-linked tools are legally permitted.
We may deny or revoke access at our discretion and without prior notice.
4. Account Registration & Identity Verification
KYC or equivalent verification is required before using payment features. You agree to provide accurate information, authorize verification, and allow transaction monitoring, sanctions screening, and fraud checks as required by law. Failure to complete or maintain verification may lead to restrictions or closure.
5. Third-Party Partners and Processors
Licensed third-party providers execute payment, card, and banking functions. By initiating a transaction, you authorize partners to process, settle, or reverse payments; acknowledge they may delay, decline, or freeze transactions; and agree to applicable partner terms and privacy policies. Monetic is not liable for partner errors, delays, or declines.
6. Permitted Use
Use the App solely for lawful personal or business payments. Prohibited uses include money laundering, sanctions evasion, illegal commerce, fraud or chargeback abuse, interference with systems, automated access, and attempts to circumvent limits or verification.
7. Adding Funds and Transactions
When you add funds or make a payment, you authorize Monetic and partners to initiate and process the transaction, affirm the payment method belongs to you, and accept that USDC or fiat conversions may occur automatically via regulated partners. Monetic may delay or cancel transactions to comply with law, prevent fraud, or resolve partner restrictions.
8. Transaction Disputes and Chargebacks
If a transaction seems unauthorized or incorrect, contact support@monetic.xyz within 14 days. We will investigate and coordinate with applicable partners. Filing a chargeback may result in account suspension. Documentation may be required; outcomes follow partner and card-network rules.
9. Refund Policy
Refund requests are subject to partner rules and network availability. Approved refunds go back to the original payment method; timing depends on your bank or issuer (typically 5–10 business days). Refunds may be denied for irreversible blockchain transfers, completed conversions, or user error.
10. Holds, Limits, and Compliance
We may place holds, impose or adjust limits, delay settlement pending verification, or restrict/terminate accounts flagged by partners or regulators—without prior notice and not subject to appeal unless required by law.
11. Data and Privacy
By using the App, you consent to our Privacy Policy. We collect and share data as needed for account creation, transaction processing, fraud prevention, identity verification, compliance screening, and partner integrations. We do not sell your personal information and disclaim liability for third-party data handling.
12. Service Interruptions
The App is provided “as-is” and “as available.” Access may be interrupted by maintenance, partner downtime, card network outages, blockchain congestion, regulatory holds, or force majeure. Monetic disclaims liability for unavailability, delays, or failures outside its control.
13. Termination and Suspension
We may suspend or close your account without notice for policy breaches, failed KYC/AML/sanctions screening, suspected fraud or prohibited conduct, or as required by law, regulation, or partner instruction. Upon termination, access to your account and stored value is revoked subject to partner and regulatory retention requirements.
14. Disclaimers and Limitation of Liability
To the fullest extent permitted by law: we disclaim all warranties regarding uptime, performance, or suitability; we are not responsible for indirect, incidental, punitive, or consequential damages; our total aggregate liability shall not exceed the fees you paid in the 90 days preceding the claim; and we are not liable for losses due to partner failures, regulatory holds, or blockchain volatility. No advice or correspondence creates a warranty.
15. Indemnification
You agree to indemnify Monetic Technologies LLC, its affiliates, officers, employees, and contractors from claims, damages, or expenses (including attorneys’ fees) arising from your use, violations of these Terms or law, or third-party claims resulting from your transactions or conduct. This survives termination.
16. Arbitration and Governing Law
These Terms are governed by the laws of Wyoming. Disputes will be resolved by binding arbitration administered by the American Arbitration Association in Laramie County, Wyoming, unless otherwise required by applicable law. You waive the right to class actions or jury trials.
17. Changes to These Terms
We may modify these Terms at any time. Revised versions will be posted in-app and on monetic.xyz. Continued use after notice constitutes acceptance.
18. Contact Information
Monetic Technologies LLC
Email: support@monetic.xyz
19. Acknowledgment
By using Monetic Pay, you acknowledge that you have read, understood, and accepted these Terms; you consent to partner involvement in payment and compliance processing; and you accept the limitations of liability described above.